Privacy Policy and Terms of Service
Effective Date: January 1, 2026 Business Name: Alexander Rubio dba Guidepoint Insurance Advisors Website: www.gpiagent.com Contact: info@gpiagent.com | 602-844-2777
1. Introduction
Welcome to our website, Alexander Rubio dba Guidepoint Insurance Advisors (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal information. This Policy explains how we collect, use, store, disclose, and protect your information when you access our website, communicate with us, or use our services, including SMS/text messaging.
We do not sell, rent, license, lease, or trade personal information or contact lists for marketing purposes.
By accessing our website or using our services, you agree to the terms of this Policy.
2. Authorization of Website Use
This website is provided for informational purposes only. We reserve the right to modify, suspend, or terminate access to this website at any time without notice.
All content on this website is protected by United States copyright laws. No material may be copied, reproduced, redistributed, or transmitted without prior written consent.
3. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Mailing and billing address
- Date of birth
- Insurance-related information
- Communication preferences
- Any information you voluntarily provide
b. Technical and Usage Information
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and usage patterns
- Time zone and approximate location
- Cookies and tracking technologies
4. Methods of Data Collection
We collect personal information through:
- Direct Interactions: Website forms, written agreements, applications, verbal authorization, subscriptions, and customer inquiries.
- Automated Technologies: Cookies, server logs, and similar tools that collect technical and usage data.
We maintain records of customer consent in accordance with applicable laws and regulations.
5. How We Use Your Information
We use your information to:
- Provide insurance and financial services
- Process applications and enrollments
- Respond to inquiries and provide customer support
- Send appointment confirmations and reminders
- Provide policy updates and renewal notices
- Communicate via phone, email, and SMS
- Send marketing and educational materials (with consent)
- Improve our services and website performance
- Analyze customer preferences and business trends
- Comply with legal and regulatory requirements
6. SMS Program Terms & Conditions
By providing your mobile number and opting in, you consent to receive SMS/text messages from Guidepoint Insurance Advisors.
Messages may relate to and include:
- Appointment and meeting RSVP confirmations
- Policy and service updates
- Enrollment reminders
- Educational content
- Promotional messages (with consent)
Consent
Consent is obtained through website forms, written agreements, verbal authorization, or electronic opt-in systems. SMS consent is not required as a condition of purchase.
Message Frequency
Message frequency may vary.
Message and Data Rates
Standard carrier data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help
If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive or contact us at: 602-844-2777 | info@gpiagent.com
SMS Disclosure
We do not sell, rent, license, lease, or share mobile number information with third parties, subsidiaries, affiliates, or vendors for marketing/promotional purposes.
Compliance
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P messaging regulations.
7. Electronic Communications
We are not deemed to have received electronic communications unless acknowledgment is provided. If we send electronic communications, we assume delivery unless notified otherwise.
Users are responsible for ensuring messages are received in readable format.
8. Sharing and Disclosure of Information
We may share personal information only as necessary to operate our business, including with:
- Insurance carriers and partners
- CRM, IT, and data storage providers
- Telecom and messaging vendors
- Compliance and regulatory agencies
- Legal authorities when required by law
We do not sell personal information under CCPA or similar state or federal laws.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze visitor traffic
- Improve user experience
You may manage cookie settings through your browser.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Data encryption
- Restricted access controls
- Secure storage systems
- Regular security assessments
While we strive to protect your information, we cannot guarantee absolute security. Despite reasonable protections, internet transmissions involve inherent risks.
Data Breach Notification – In the event of a data breach involving personal information, affected individuals will be notified in accordance with applicable laws.
11. Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, regulatory, and contractual obligations.
Data may be stored and processed within the United States.
12. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Restrict processing
- Object to certain uses
- Withdraw consent
- Opt out of marketing communications
State Privacy Rights – We do not sell or share personal information as defined under applicable privacy laws, or state regulations.
Requests may be submitted to info@gpiagent.com.
13. Opt-Out Options
You may opt out of communications by:
- SMS: Replying STOP
- Email: Send email to info@gpiagent.com, with “unsubscribe” in the subject line
- Direct Request: Contacting us directly
Requests are processed promptly.
14. No Warranties
This website and its content are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee uninterrupted or error-free service.
Product descriptions are general and subject to policy terms and state availability.
15. Limitation of Liability
We are not liable for any direct, indirect, incidental, consequential, or special damages arising from use of this website or services, including loss of data, profits, or business opportunities.
16. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
17. Children’s Privacy
Our services are intended for individuals age 18 and older. We do not knowingly collect information from children.
18. Medicare Disclaimer
We do not represent every Medicare plan available in your area. Any information we provide
is limited to the plans we offer in your service area. Please contact Medicare.gov or
1-800-MEDICARE for complete information.
19. Changes to This Policy
We may update this policy at any time. Changes will be posted with a revised effective date.
20. Governing Law and Severability
This policy is governed by the laws of the state in which our business operates.
If any provision is found unenforceable, the remaining provisions shall remain in effect.
21. Complaint Resolution
Privacy-related questions or complaints may be submitted to info@gpiagent.com. We investigate and respond promptly to all legitimate concerns.
22. Contact Information
If you have questions about this Privacy Policy, please contact:
Alexander Rubio dba Guidepoint Insurance Advisors 10740 W. Bell Rd. | Sun City, AZ 85351 Phone: 602-844-2777 Email: info@gpiagent.com
